Enhance Customer Experience with a Modern Data Platform and AI

2023-10-18 | 11:30 AM - 12:00 PM | Demo Stage 1


Building the data and analytics pipeline necessary for rapid customer insights is an ever increasing but necessary challenge. Oracle customers benefit from fewer data stovepipes, native multi-cloud integrations, and rich analytics to build highly personalized customer experiences.

In this session, you will see how a fictitious Movie streaming company (Oracle MovieStream) takes advantage of advanced self-service analytics using integrated spatial, JSON, SQL and Graph to personalize customer interaction and reduce customer churn. You will also get a sneak peek of how Oracle is using Large Language Models (LLMs) to further simplify data interaction using natural language.

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