INTACT

INTACT

B7

AI Natural Language Processing (NLP) Use Case AI
At Intact, insurance is not about things. It’s about people. From coast to coast, one in five Canadians count on Intact to protect what matters most to them. As the largest provider of property and casualty (P&C) insurance in Canada and a leading provider of specialty insurance in North America, they are steering the industry towards an exciting future. Along with the advances Intact is making with insurance technology and digital tools, they’re building partnerships that are defining: the future of transportation; how we use big data; how people interact with their homes, cars and environment; and how to be collaborative consumers within the sharing economy. Above all, Intact is focused on providing a customer experience that is second-to-none. While their Claims teams are focused on getting customers back on track after a loss, teams like the intact lab are busy leveraging modern technology and machine-learning (A.I.) to transform the customer experience.

website
https://careers.intactfc.com/ca/en


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Collaborators

Theebak SOTHILINGAM
Theebak SOTHILINGAM
Manager, Data Science
Simon DESROCHERS
Simon DESROCHERS
Senior Business Analyst, Artificial Intelligence

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Revolutionizing Call Centers with AI: Intact Insurance’s Transformation Journey

Demo sessions AI Natural Language Processing (NLP) Use Case AI
10/19/2023 | 16:30 - 17:00 | Demo Stage 1