Office of the Privacy Commissioner

In this digital world where personal information can be collected, used and shared with ease, Canadians are becoming increasingly concerned about their privacy. And more and more, they are choosing to do business with organizations that are sensitive to those concerns and that demonstrate they will handle personal information with the appropriate level of care. The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out the ground rules for how businesses subject to the law must handle personal information in the course of commercial activities. The Office of the Privacy Commissioner of Canada oversees compliance with PIPEDA, which includes investigating privacy complaints, and helping businesses improve their personal information handling practices.

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